General contacts
Phone
General enquiries: 0800 832 832
If calling from abroad: +44 1268 443 914
Broker enquiries: 0800 082 2345
If calling from abroad: +44 1268 448 649
Dealing line: 0800 832 832
If calling from abroad: +44 1268 443 914
Post
Janus Henderson Investors
PO Box 9023
Chelmsford
CM99 2WB
Fax
0845 144 0101
If faxing from abroad: +44 1268 441 480
Contacts
Director of Sales, North America Offshore
Director of Offshore Sales
Manager, EMEA & LatAm Sales & Client Group Services
Find your client executives by clicking on a
division on the map below.
Results from Advisor Distribution
Contact with general inquiries
Head of Client Coverage Group
Account Manager, TAMPs and Custodians
Senior Director, Private Bank and Fiduciary Services
Lead Director, Client Coverage Group
Lead Director, Client Coverage Group
Senior Manager, Wires
Senior Director, Analyst Relations
Senior Manager, Analyst Relations
Lead Director, Client Coverage Group
Lead Director, Client Coverage Group
Lead Director, Client Coverage Group
Associate, Independents, Regionals, and Aggregators
Director, Banks, Trusts, and Mega RIAs
Senior Director, Client Coverage Group
Lead Director, Client Coverage Group
Associate, Banks, Trusts, and Mega RIAs
Associate, TAMPs and Custodians
Director, Independents, Regionals, and Aggregators
Head of Insurance and Retirement Group
Head of the Insurance & Retirement Group
Head of the Insurance and Retirement Group
Lead Director, Retirement Consultants and Fiduciaries
Lead Director, Defined Contribution
Lead Director Insurance & Annuities
Director, Insurance and Retirement
Senior Retirement Director, South
Senior Account Manager, Insurance and Retirement
Senior Account Manager, Insurance and Retirement
Senior Account Manager
Senior Account Manager
Account Manager
Associate Retirement Director
Head of North America Institutional
Head of North America Institutional Distribution
Head of North American Consultant Relations
Managing Director, Institutional Sales
Senior Managing Director, Head of Client Relations
Head of Specialist Consulting Group
Results from All
Annuity Specialists
Director, Variable Annuities & Insurance
Director, Variable Annuities & Insurance
Director, Variable Annuities & Insurance
Defined Contribution Specialists
Defined Contribution Specialist
Defined Contribution Specialist
Defined Contribution Specialist
ETF Specialists
Sr. Director, ETF Client Product Specialist
Director, ETP Client Product Specialist
Director, ETF Client Product Specialist
ETP Product Specialist
ETF Client Product Specialist
Investment Specialists
Equity Investment Specialist
Equity Investment Specialist - East
Fixed Income Investment Specialist - West
Fixed Income Investment Specialist
Practice Management Consultants
Senior Director, Practice Management
Director, Practice Management Consultant
SMA and Models Portfolio Specialists
SMA and Model Portfolio Specialist
Wealth Strategists
Senior Wealth Strategist
Wealth Strategist
Director of Sales, North America Offshore
Director of Offshore Sales
Senior Sales Manager, Latin America
Associate Director of Offshore Sales
Associate Director of Offshore Sales
Associate Director of Offshore Sales
Manager, EMEA & LatAm Sales & Client Group Services
Head of EMEA & LatAm Client Group
Australia – Honner
For all media enquiries
Craig Morris — T +61 413 274 037
Client services
T 1300 019 633
Outside Australia:
T +61 3 9445 5067
General queries:
JH_clientservices@unitregistry.com.au
Transaction instructions:
JH_transactions@unitregistry.com.au
GPO Box 804, Melbourne VIC 3001
ETF investors
If you are an investor in our ETFs and have questions about your holdings or need to change your details, please contact the registry.
T 1300 140 313
Outside Australia:
T +61 3 9415 4292
General queries:
web.queries@computershare.com.au
GPO Box 2975, Melbourne VIC 3001
By phone
General enquiries: 0800 832 832
If calling from abroad: +44 1268 443 914
Broker enquiries: 0800 082 2345
If calling from abroad: +44 1268 448 649
Dealing line: 0800 832 832
If calling from abroad: +44 1268 443 914
By Post
Janus Henderson Investors
PO Box 9023
Chelmsford
CM99 2WB
By email
The General Data Protection Regulation
The European Union General Data Protection Regulation (‘GDPR’) came into force on 25 May 2016. It is fully enforceable on 25 May 2018. The regulation will harmonise the data protection regulations of EU member states and ensure the transparent processing of personal data.
The use of the personal data you provide to us is governed by the General Data Protection Regulation (EU) 2016/679 (GDPR) and Janus Henderson’s Privacy Policy. The Privacy Policy details our collection, use and processing of your personal data (including the data you provide in this form) and sets out your rights.
A copy of the document is available under the Privacy Policy section of our website and in hard copy by sending a request to:
If you have any questions, please do not hesitate to contact your Adviser or representative of Janus Henderson Investors.
General enquiries
Tel: +44 (0)20 7818 1818
If calling from abroad: +44 1268 443 914
Fax: 0845 144 0101
If calling from abroad: +44 1268 441 480
Write to us
PO Box 9023
Chelmsford
CM99 2WB
SICAV
International Financial Data Services (Luxembourg) S.A.
Limited
Transfer Agency
Bishops Square
Redmond’s Hill
Ireland
Dublin 2, D02 TD99
Ireland
Tel: +353 1 242 5453
Fax: +353 1 562 5537
IIC
International Financial Data Services (Ireland)
Limited
Transfer Agency
Bishops Square
Redmond’s Hill
Ireland
Dublin 2, D02 TD99
Ireland
Tel: +353 1 242 5453
Fax: +353 1 562 5537
By phone
General enquiries: 0800 832 832
If calling from abroad: +44 1268 443 914
Broker enquiries: 0800 082 2345
If calling from abroad: +44 1268 448 649
Dealing line: 0800 832 832
If calling from abroad: +44 1268 443 914
By Post
Janus Henderson Investors
PO Box 9023
Chelmsford
CM99 2WB
By email
Exchange Traded Funds (ETFs)
Please contact your financial adviser or investment platform.
Alternatively, email emealatamclientgroupservices@janushenderson.com
NSCC Trades With Janus Henderson or Assistance With Commissions:option 1 – NSCC rejects option 2 – all other NSCC inquiries option 3 – all fee related inquiries |
DST Vision WebsiteFinancial Intermediaries and Financial Institutions that have Janus Henderson institutional accounts may view those accounts online via DST Vision. For access go to the DST Vision Website. |
Individual Investors/Personal AccountsIf you are seeking information about your personal account, please visit |
Non-NSCC Transactions:Institutional Services Team |
Managed AccountsFinancial advisors and sponsors that own or have questions about a managed account. |
NSCC Trades With Janus Henderson or Assistance With Commissions:option 1 – NSCC rejects option 2 – all other NSCC inquiries option 3 – all fee related inquiries |
DST Vision WebsiteFinancial Intermediaries and Financial Institutions that have Janus Henderson institutional accounts may view those accounts online via DST Vision. For access go to the DST Vision Website. |
Individual Investors/Personal AccountsIf you are seeking information about your personal account, please visit |
Non-NSCC Transactions:Institutional Services Team |
Managed AccountsFinancial advisors and sponsors that own or have questions about a managed account. |
Sarah de Lagarde
Global Head of Communications
+44 (0) 20 7818 2861
Sarah Johnson
Director of Media Relations and Corporate Communications, US
+1 (303) 336 4219
Nicole Mullin
Director of Media Relations, EMEA &
Latin America
+44 (0) 20 7818 2511
Jeremy Osheim
Corporate Communications & Media Relations Manager, US
+1 (303) 336 7464
Our Offices
Head office
Janus Henderson Investors
Head office
201 Bishopsgate
London
EC2M 3AE
United Kingdom
+44 (0)20 7818 1818
+44 (0)20 7818 1819