Contact Us

Whenever you need to, there are a number of ways you can contact us.

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By phone

Call a Janus Henderson representative

800-525-3713
Weekdays, 9 a.m. – 6 p.m. ET

Speak with our investment consultants
We offer free investment advice for your IRA accounts. Call our licensed investment consultants at

800-525-5113
Weekdays, 9 a.m. – 6 p.m. ET, or click Direct Advice to learn more.

For 24-hour automated assistance
(Janus Henderson Xpressline™)
Access your account balances, daily prices, performance information, and much more.

888-979-7737

Your Janus Henderson XpressLine™ PIN may not be the same as your password for janushenderson.com.

For Janus Henderson shareholders living abroad, call our
international toll-free numbers.

For deaf and hard-of-hearing people

800.525.0056
Weekdays, 9 a.m. – 6 p.m. ET

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By email

Can't find what you're looking for? We'd be glad to give you a hand. Please do not send account or Social Security numbers over email.

Email Us

For account-specific questions, please log in and contact us via the

Secure Message Center

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By fax

Please refer to your form or application for special instructions before submitting via fax.

877.319.3852

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By mail

Regular mail

Janus Henderson
PO Box 219109
Kansas City, MO 64121-9109

Overnight or certified mail

Janus Henderson
801 Pennsylvania Ave, Suite 219109
Kansas City, MO 64105-1307

Direct Advice

Janus Henderson Investors is now offering investment advice personalized to match your risk tolerance.