The Book of WOW

Drive extreme client loyalty

What's in The Book of WOW?

Learn

Learn a structured approach to cultivating loyalty through delivering extraordinary and memorable moments in clients’ lives.

Grow

Grow your practice by setting yourself apart from your competitors and creating enthusiastic ambassadors for your team.

Understand

Understand emotional dynamics and personality styles in a way that helps you spot opportunities to create WOW experiences.

Janus Henderson's practice management resources are designed to help you enhance your business using research-based insights and practical techniques. With this book, we hope you will find new inspiration as you pursue stronger relationships with your clients.

Download your copy

In order to download please provide your information.

Related

Accelerating action for women investors – and your business

To retain women as clients, financial advisors must earn their trust, be active listeners, and practice empathy.

Advisors: How do you know trust is high on your team?

Key steps teams can take to define, clarify, align, and measure their progress toward enhancing trust.

Values, mission, and vision: How advisor teams can create a culture of purpose

Why having defined values, an aspirational vision, and a compelling mission is essential to your team’s success.

Contact

To implement any of these solutions or to find out more about how they can help you excel, contact your Janus Henderson sales director.

Contact

Podcasts

Explore our podcasts featuring practice management coaching, retirement perspectives and market insights.