Investment Trusts
Cookie policy
This is the Cookie policy of Janus Henderson Investors (also referred to throughout this policy as ‘Janus Henderson’, ‘we’, ‘us’, or ‘our’). By Janus Henderson Investors we mean Janus Henderson Group Plc (reg. 101484) and its subsidiaries. When you visit our websites, we or a third party service provider may collect technical and navigational information. This is done through the use of cookies. A cookie is a small data file that is sent by a website’s server to your browser and stored on the hard drive of your computer (or internet enabled device).
1. How we use cookies
We collect information about your computer including your Internet Protocol address (“IP address”), operating system, browser type, pages visited and average time spent on our websites. We use this information for a variety of purposes, such as maintaining the security of your online session, online advertising of our products and services, facilitating site navigation, improving our websites’ design and functionalities, and personalising your experience. On their own cookies do not contain or reveal any personally identifiable information. However, if you choose to furnish us with any personal or financial information, this information can be associated with the data collected by the cookies.
2. Cookies we use
Strictly necessary cookies: Generally, these cookies are essential and required for the operation of our website. They include cookies that enable you to log into secure areas of our website and help ensure the content of the pages you request load quickly. Without these cookies, you will not be able to access our online services (e.g. our website or a service on our website) which you have requested.
These cookies (by way of a non-exhaustive list) cannot be disabled.
| Cookie(s) Name | Purpose | Provider(s) | Lifespan |
|---|---|---|---|
| OptanonConsent OptanonAlertBoxClosed | Allows us to set cookies accordingly to the user’s consent and hide the cookies banner once the user has had an opportunity to read and acknowledge it. | OneTrust Janus Henderson | 1 year 1 year |
| liveshare | The purpose of the cookie is for GDPR. When a user received a Livesend from Seismic, they have two options to view the content, 1) accept and be tracked and 2) continue without tracking. Once a user has selected one of the two paths, the cookie is placed on the user’s computer to save that preference so that a returning user wouldn’t have to make the selection again. | Seismic | 90 days |
| JSESSIONID | A general purpose platform session cookie, used by sites written in JSP. Usually used to maintain an anonymous user session by the server. | Janus Henderson | Session |
| _cfruid | Used to identify trusted web traffic. | Cloudflare | Session |
| _RequestVerificationToken_Lw | Associated with websites and applications built using ASP.NET MVC technology in association with anti-forgery method to prevent cross site request forgery in user forms. | Janus Henderson | Session |
| PHPSESSID | Cookie generated by applications based on the PHP language. This is a general purpose identifier used to maintain user session variables. | Janus Henderson | Session |
| Session | Authenticates users for the duration of their browser session in the event they log in to the content platform. | Turtl | Session |
| i18next | This is a Microsoft MSN 1st party cookie that ensures the proper functioning of the website. | Janus Henderson | Session |
| JSESSIONID | Collects information such as the browser type, language preference, referring site, and the date and time of each visitor request. This is to understand how visitors are using the website. | Qumu | 14 days |
| BIGipServersecureaccountview-5000 | Used to manage sessions on load balanced servers, to ensure user requests are routed consistently to the correct server. | F5 | Session |
| _dc_gtm_UA-xxxxxxxx | This cookie is associated with the loading of scripts and code into a page. It is also an identifier in association with Google Analytics account. | Google Tag Manager | Less than 1 day |
| freshworks-s360-vid | An interactive web chat that allows our clients to ask questions to JHI third party administrator. | Freshchat | 1 year |
| XSRF-TOKEN | This cookie is written to help with site security in preventing Cross-Site Request Forgery attacks. | Janus Henderson | Less than 1 day |
| ASP.NET_SessionId | Microsoft .NET based technologies. Usually used to maintain an anonymised user session by the server. | Janus Henderson | Session |
| LPSID-nnnnnnnn | Enables online chat functionality with site visitors. | LivePerson | Session |
| pardot_session | Manages subscriptions and login. If disabled, user cannot login and manage subscriptions. | Pardot | Session |
| one_trust | Cookie for the chat plugin, if disabled, chat functionality will be broken. | OneTrust | 1 year |
The analytical/performance cookies we use (by way of a non-exhaustive list) include:
| Cookie(s) Name | Purpose | Provider(s) | Lifespan |
|---|---|---|---|
| _ga _gat_UA-nnnnnnn-nn _gclxxxx _utma _utmb _utmc _utmt _utmz | We use these Google Analytics cookies to collect information about how visitors use our websites, including the number of visitors, how they came to our websites and the pages they visited. This information is also used to help us improve our site. | Janus Henderson | 2 days Less than 1 day 90 days 2 years Less than 1 day Session Less than 1 day 6 months |
| JSESSIONID | Allows us to monitor the performance of our website and mobile applications. | New Relic | Session |
| optimizelyBuckets optimizelyPendingLogEvents | These cookies record visitors’ passage through our website and use of our services. Used as a cache for a visitor’s actions. This ensures that all events are efficiently recorded even if a visitor takes many actions in rapid succession. | BrightTalk | 180 days Less than 1 day |
| gtm_isp_lookup | This Google Tag Manager cookie is used in conjunction with Google Analytics to help us filter out spam bots by ISP. | Janus Henderson | Session |
| RPM_vrref RPM_vref | String of randomly generated letters and digits used to identify a visitor of the site for metrics purposes. | Janus Henderson | Less than 1 day Session |
| AWSALB AWSALBCORS | These are cookies from Amazon Web Services that allow us to deliver our service seamlessly from multiple services using a load balancer. | Janus Henderson | 7 days |
| _cfduid | Used to identify individual users behind a shared IP address and apply security settings on a per-user basis. | CloudFlare | 30 days |
| KV_CLIENT_SESSION_ID | Qumu is a video platform that is used to create and distribute on demand video. Collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request for video platform. | Qumu | 1 year |
| _pk_uid | Used for analytical purposes – provides industry benchmarks. | Sophus | 393 days |
The targeting cookies we use (by way of a non-exhaustive list) include:
| Cookie Name | Purpose | Provider | Lifespan |
| tuuid tuuid_lu | Used for analytics and advertising services. | Demandbase | 2 years 2 years |
| _cfduid | Creates Lead Flows for marketing and sales purposes. | HubSpot | 30 days |
| pardot visitor_id##### visitor_id138921-hash visitor_id48111-hash | This is a cookie pattern that appends a unique identifier for a website visitor, used for tracking purposes. | Janus Henderson Pardot | Session 10 years 10 years 10 years |
| CONSENT | This domain is owned by Google Inc. It uses the data gathered from most of these services to profile the interests of web users and sell advertising space to organisations based on such interest profiles as well as aligning adverts to the content on the pages where its customer’s adverts appear. | 6475 days | |
| lissc UserMatchHistory lang lidc | These cookies are used for tracking for marketing purposes. They enables us to gain insight into the types of users on our site based on LinkedIn profile data and allow for content sharing. | 1 year 30 days Session 1 day | |
| __atrfs _atuvs xtc | Enables visitors to create and share links to the content across social networks. They also make use of the data collected to provide advertisers and marketers with profile information for targeted, behavioural advertising. | AddThis | Less than 1 day Less than 1 day 395 days |
| 1P_JAR NID | Aligns adverts to the content on the pages where its customer’s adverts appear. | 30 days 183 days | |
| IDE | Real time bidding advertising exchange. | Doubleclick (a Google company) | 390 days |
| Bscookie | Identifies page views of our visitors. Metadata (such as IP address information), timestamps, and events. All data is encrypted. Cookie is stored in the visitor’s browser until they are either deleted or expired (there’s a rolling six-month expiration from the visitor’s last visit). | 2 years | |
| _gat_gtag_xxxxxxxxxxxxxxx | This Google Analytics cookie is used to distinguish unique users and throttle the request rate. | Janus Henderson | Session |
| lpv481111 | Provides lead generation services. | Pardot | 1 day |
| uvc | Tracks how often a user interacts with AddThis. | AddThis | 395 days |
| A3 B | Search / Advertising | Yahoo | 366 days |
| loc | Stores the visitors geolocation to record location of sharer. | Addthis | 395 days |
| readerId | Used to recognise users when they return to the website. | Turtl | 4 days |
The functional cookies we use (by way of a non-exhaustive list) include:
| Cookie Name | Purpose | Provider | Lifespan |
| optimizelyEndUserId | Records visitors’ passage through our website. Stores a visitor’s unique Optimizely identifier. It’s a combination of a timestamp and random number. | BrightTalk | 180 days |
| _cfduid | Ensures that all third-party specific features and functionality are added to the site correctly. | HubSpot Qumu | 30 days |
| pnctest | Supports our webinar service by helping to establish a connection with the visiting device. | BrightTalk | 3766 days |
| optimizelySegments | Records visitors’ passage through our website and use of our services. Records the visitor’s Optimizely Classic segments: browser, campaign, mobile, source type, and any custom dimensions that the user may have configured. | BrightTalk | 180 days |
| cookietest | Allows us to see if the browser is set to block or allow cookies. | Janus Henderson | Session |
| _gid | Used to distinguish users. | BrightTalk | 1 day |
| LPSessionID LPVIsitorID | The main business activity is for Online Chat/Customer Data | LivePerson | Session 1 year |
| _atuvc | Enables visitors to share content with a range of networking and sharing platforms. It stores an updated page share count. | AddThis | 394 days |
| sessionid | String of randomly generated letters and digits used to identify a user’s session. | Janus Henderson | Session |
| isAuthenticated | Used to understand website interactions. | Turtl | 2914536 days |
| sessionlastupdated | A number representing the time of the last user operation in the current session. | Janus Henderson | Session |
| cookies_accepted | Accept cookie popup, if disabled, pop up will keep on appearing. | Janus Henderson | 1 year |
| site_gate_cookie | Modal window to see website, if disabled, modal will keep on appearing. | Janus Henderson | 1 year |
3. Additional information about cookies
A number of terms used in this Cookie policy are defined below. These definitions are based on those used in the ICO guidance.
First and third party cookies – whether a cookie is ‘first’ or ‘third’ party refers to the domain placing the cookie. First party cookies are those set by a website that is being visited by the visitor at the time – the website displayed in the URL window. Third party cookies are cookies that are set by a domain other than that of the website being visited by the visitor. If a visitor visits a website and another entity sets a cookie through that website this would be a third party cookie.
Session cookies—these cookies allow website operators to link the actions of a visitor during a browser session. A browser session starts when a visitor opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.
Persistent cookies – these cookies remain on a visitor’s device for the period of time specified in the cookie. On the date specified in the expiration, the cookie will be removed from the visitor’s disk unless deleted before by the visitor.
4. Managing cookies
The browsers of most computers, smartphones and other web-enabled devices are typically set up to accept cookies. You can manage cookies that are placed on your browser by activating the setting on your internet browser that allows you to refuse the setting of some or all cookies.
For more information about how to do this, you can use the following links for guidance: Disable/enable Adobe cookies, Control Google web analytics and cookies (browser add-on), Control all cookies with your browser (please note some parts of the website will not function when all cookies are disabled), and Understand Google’s use of advertising cookies.
We understand that some internet browsers have incorporated ‘Do Not Track’ features. Most of these features, when turned on, send a signal or preference to the websites you visit indicating that you do not wish to be tracked. This is different from blocking or deleting cookies, as browsers with a ‘Do Not Track’ feature enabled may still accept cookies. Our websites do not currently recognise and respond to ‘Do Not Track’ requests.
If you have questions on our use of cookies, please get in touch at privacy@janushenderson.com .